Museum Operations Coordinator
General Information
Job Title: Museum Operations Coordinator
Duration: 16 weeks (tentative)
Start/End Dates: Tentatively May 13, 2012 to September 1, 2012
Language(s): English, bilingualism (French and English) would be an asset
Project & Job Objectives
The Museum Operations Coordinator will assist with the overall operation of the Museum during its busiest time of the year. Over 50% of the year’s visitors occur during the summer months and most projects are completed during that time. The Museum Operations Coordinator will provide important support to the Executive Director as well as the Museum committees, Board and volunteers with the goal to create community awareness, increase patron visitation and membership to the museum. The student will benefit by learning a wide variety of employability skills in a leadership role and fostering relationships and serving as a liaison to key constituency groups as well as the opportunity to develop skills that they can use in future career endeavours.
Measurable Outcomes
Measureable outcomes of the project would include increased museum patron visits and memberships, participation in city festivals/events and the completion of seasonal projects. These outcomes will be measured using comments left on patron satisfaction surveys & guestbook, admission profitability, amount of publicity obtained at museum events and the number of volunteers as reflected in monthly reports, visitation statistics and increased museum sales as reflected in regular oral and written reports to the Board and Museum Committees. These goals will be met by providing staff training and by giving the student the opportunity network with the community, the Museum Committees and Board and to manage projects to their completion.
Description of Tasks
To ensure a professional and friendly visitor experience and a high standard of customer care. To ensure public spaces are fit and pleasant for public use, daily management of museum volunteers and staff, to set up and prepare public spaces and meeting rooms for meetings and events. To assist with premises management, including liaison with maintenance contractors and festival organizers, to provide general facilities management as needed, exhibit development, to ensure the smooth running of gallery facilities and displays, working with the Museum Board, Committees and Curators. To manage budgets, prepare reports and press releases and promotional materials (including a newsletter, updating museum Web 1.0 and Web 2.0 initiatives) and assist staff with planning and implementing programs and events.
Other duties as assigned by the Executive Director.
The Fredericton Region Museum is open 7 days a week during the summer and students are expected to be available to work days, week ends and evenings.
Employability Skills to be gained (Marketable Skills)
Skill development will include written communication skills (press releases, reports, blog posts), oral communication skills (oral reports to the Board and Committees and presentations to groups), information management skills (gather, organize and analyze patron statistics), project management and budgeting skills (managing project budgets), problem solving, work under pressure and prioritising skills (through project management and tight deadlines), customer service skills (admissions), supervisory skills (manage/motivate staff and volunteers), teamwork skills (working with museum staff, volunteers, Board and Committees), business and social skills (working in a business environment and networking with the tourism and heritage industries), increased knowledge of New Brunswick history (exhibit development) and artefacts and computer skills (Windows, MS Office, Outlook, Web 1.0 and Web 2.0).
Candidate Profile
Minimum third year university student (business or history preferred), must have excellent organizational skills, solid written and oral communication skills, have excellent computer (Windows, MS Office, Outlook, Web 1.0 and Web 2.0) and problem solving skills, be flexible and have the ability to work in a fast-pace environment. Candidate should be outgoing, enjoy history and enjoy working with people. Supervisory skills and bilingualism (French and English) would be considered an asset. Must be eligible for the Young Canada Works Program.
Application Process
Apply by May 1, 2012 in person to the Executive Director at 571 Queen Street or by mail if you are not in Fredericton (PO Box 1312, Stn A, Fredericton, NB E3B 5C8).
Please ensure that you qualify for the Young Canada Works program before you apply for this position. Young Canada Works grants require that you apply for the position on-line.
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